Last Updated: 27 April 2025

Welcome to TEPLO!

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Contents

• 1. Who We Are
• 2. What Personal Data We Collect
• 3. How We Use Your Data
• 4. Third-Party Services
• 5. Data Security
• 6. Your Rights
• 7. Data Retention
• 8. Cookies
• 9. Contact Us

1. Who We Are

TEPLO LAB LTD (“we”, “our”, or “us”) operates teplolab.uk, an online store selling handcrafted aromatic candles.
Our services are primarily intended for customers located in the United Kingdom.

2. What Personal Data We Collect

When you use our website, we may collect:

• Your Full Name
• Email Address
• Phone Number
• Shipping Address
• Payment Details (processed securely via Stripe)

We collect this data when you place an order or voluntarily provide it.

3. How We Use Your Data

We use your information to:

• Fulfill and deliver your orders
• Communicate about your orders and updates
• Send promotional emails (only with your consent)
• Improve our services and website performance through analytics

4. Third-Party Services

We work with trusted third parties to deliver our services:

• Stripe — for secure payment processing
• Google Analytics — to collect anonymous usage data and improve our website

Each third-party provider has its own privacy policy that aligns with UK GDPR standards.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction.

6. Your Rights

You have the following rights under UK data protection laws:

• The right to access your personal data
• The right to rectify inaccuracies
• The right to request deletion of your data
• The right to restrict processing
• The right to withdraw consent at any time

To exercise your rights, please contact us at info@teplolab.uk.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Cookies

We use cookies to enhance your browsing experience and gather anonymous analytics.
You can manage or disable cookies through your browser settings at any time.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

TEPLO LAB LTD
📍 Website: teplolab.uk
📧 Email: info@teplolab.uk